Article 13 of GDPR

Information according to Article 13 of GDPR

In accordance with Article 13 of the GDPR, we kindly inform you that the data you enter will be stored and processed to be able to deliver our services to you. This page informs you about your rights, specifically as the data subject; how you may object to us processing your data; and how you may raise a complaint.

You may also review our Privacy Policy for more general information.

Information about the data controller

Company name Software Spinner GmbH
Address Emilie-Flöge-Weg 3 / Top 4, 1100 Wien, Austria
Email address office@softwarespinner.com

Information about the data protection officer

Processing Purposes

  • Processing and transmitting data to file tax returns with the IRS, as part of the contractual necessity to deliver our services.
  • Communication and invoicing necessary to deliver our services, which includes technical support and tax-related questions as well as general inquiries.

Data recipients

The data you enter will be used to prepare your tax return(s) with the IRS. As such, all data you enter may be forwarded to the IRS, as will be applicable by your tax profile.

In addition to the IRS, employees of Software Spinner may access your data if necessary to resolve a support request raised by you or to review the data you entered prior to sending it to the IRS.

Your payment details will be forwarded to our payment solution provider.
All data you enter will be kept on record in line with legal requirements, generally for at least 7 years (see the table below for details) to be in line with Austrian legal requirements.

Note that all data will be deleted or pseudonymised within at most 12 months if you close your account with us, with the explicit exception of your tax forms. We will retain the PDF forms of completed tax returns for at least 10 years, due to legal requirements from the IRS. However, they will no longer be linked to your name or other personally identifiable data.

Data Categories Retention time (at least) Software Spinner IRS Payment Provider
IP-Address 6 months
Name 7 years
Email address 3 years
Citizenship 7 years
Address 7 years
Year of tax return(s) 7 years
Price (and discount, if applicable) 7 years
Credit Card 7 years
Employer 7 years
Date of moving abroad 7 years
Dates of travelling to the US 3 years
Types of income 7 years
Annual gross income 7 years
Tax deductions 7 years
Birthday 7 years
Password Until account deletion
Marital status 7 years
Partner’s citizenship 7 years
Foreign Income Exclusion 7 years
Number of children 7 years
Names of children 7 years
Sex of children 7 years
Birthdays of children 7 years
Disability of children 7 years
US Social Security number of children 7 years
Foreign Bank Account Report 7 years
US Social Security number 7 years
Confirmation of completion 7 years
Tax forms as PDFs 10 years

Your rights as the data source

Under the GDPR, you have several rights regarding the data you entered:

  • You may edit data you entered unless they have already been submitted as part of a tax return to the IRS.
  • If you want to remove your data from our servers, please send an email to support@myexpattaxes.com. If you want to download your data before removal, please make sure to note so in the email request.
  • You may demand that we limit the processing of all or some of your data, but this will result in you not being able to use MyExpatTaxes to its full extent.
  • You may also request that we identify third parties who may have received your data. All of these requests can also be sent to support@myexpattaxes.com

If you find reason to file a complaint, you may do so with the appropriate authorities.
For Austria, that is the Austrian Data Protection Authority: https://www.dsb.gv.at

  • Processing and transmitting data to file tax returns with the IRS.
  • Communication and invoicing necessary to deliver our services.

In accordance with Article 13 of the GDPR, we kindly inform you that the data you enter will be stored and processed to be able to deliver our services to you. This page informs you about your rights, specifically as the data subject; how you may object to us processing your data; and how you may raise a complaint.

You may also review our Privacy Policy for more general information.